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Are the sneakers sold at Hitrun store authentic?
Yes, all the sneakers sold at Hitrun store are authentic and sourced from authorized retailers. We prioritize customer satisfaction and trust, which is why we only work with genuine products. We strictly prohibit the sale of counterfeit or replica items.
Isn't it surprising how we are able to offer such affordable prices?
Isn't it amazing? We'd like to tell you how we managed to do this.
Because of direct parallel importation from Chinese factories. There are no store rent or employees; we operate solely through online sales. By eliminating all expenses, we can offer the most affordable price to the customers.
What is the average duration for shipping?
As mentioned in our previous cost policy, we work with the most affordable shipping agreements to provide the best price. Therefore, shipments are typically delivered within an average of 7-21 days. Please note that this timeframe may vary depending on transit times in different countries. If you haven't received your shipment within 45 days, please contact us for assistance.
Is it possible to return the products?
Technically, yes, you can return the products. However, please note that the return shipping fee is generally the responsibility of the customer, considering that consumer rights policies can vary in different countries.
Please remember that if no defect in the product is proven, it may fall under user error. To avoid any potential shipping responsibilities, initiate a solution-oriented conversation with our customer representatives.
Does Hitrun store offer any discounts or promotions?
Hitrun regularly updates its inventory with active campaigns and reserves the right to initiate or end any promotion through various means without prior notice.
To not miss out on discounts, don't forget to visit our website, follow our social media channels, and sign up for our email newsletter.
How to get support?
Couldn't find the question you had in mind? Then, please reach out to us. You can contact us through any of the channels on our contact page or through our social media platforms.